Customer Excellence is at the root of all Customer Success and successful customers getting good Value and feeling Happy will Repeat their business and Refer you leading to sustained business growth. This course is for everyone in your company as everyone is involved but, in particular, it is for anyone interacting with customers directly.
Price per course. Minimum of 5 participants and a maximum of 10 per course.
Price per course over 10 people up to a maximum of 15.
In this version of the Customer Excellence course, we concentrate on the practical methods and actions required to maximise customer value. Focusing on an Outside In mindset which makes the customer perspective the key, attendees will take away a practical understanding of implementing great customer service.
Price per course. Minimum of 5 participants and a maximum of 10 per course.
Price per course over 10 up to a maximum of 20.
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